Shipping & Returns


Brisbane Valley Traders uses Australia Post and couriers. Items shipped by Australia Post and couriers will require a signature on delivery. Items will be delivered to the nominated address. If the customer is not at the premises at time of delivery a card will be left in letter box.

If nominated address is at a PO Box they will only be delivered by Australia Post. 



Couriers are not always able to deliver to all areas. Please contact us prior to your purchase and we will check out available services to your area.


Calculating Delivery Cost

Add the item you are looking at to your shopping cart. This is done by inserting the quantity you would like to purchase in the ADD box provided. Press enter or select ADD THIS TO MY CART. On the next screen (Your Shopping Cart Contents) scroll down and enter your post code then select UPDATE. A list of available freight options is then displayed along with the cost. To check the freight cost of another item remove the current item from your shopping cart OR add another item to your shopping cart and check the combined delivery cost. If you fell you can organise a more cost effective way to receive goods or think our online freight calculator is in error to your area please contact us. We are glad to help in any way we can.


Brisbane Valley Traders products are shown in Australian dollars and are inclusive of GST.

• Card payments can be used through the PayPal Gateway- No PayPal account is needed for credit card payments.

• We use PayPal Secure Gateway.

• Direct deposit is also available. Please e-mail us at and we will send you our bank account details.


Returns and Warranties

Returns will not be accepted if items are damaged or not in working condition when received. Check out our Warranty page for after delivery Warranties. 



Brisbane Valley Traders uses PayPal Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client’s Browser to the banking network using industry standard.